Pacific Crest Pub & Hostel

Doesn't Recommend

RDurand

Joined 5 years ago

cUSTOMER SERVICE. My wife and I travel through the beautiful Columbia River Gorge to visit our daughter and our new grand baby on a regular basis. I like to find interesting places to stop along our travels. We love to find those little hole in the wall places and that is what we thought we found when we came a cross the Pacific Crest Pub & Hostel.

Boy was i wrong. I'm a retired executive and my entire career I have have believed in the importance of good customer service. This is something frankly that the Pacific Crest Pub & Hostel doesn't have. The food was ok and the atmosphere was nice, but the people were rude the bartender was incredibly inconsiderate to my wife...it upsets me to think about it again.

I will be telling my friends, who travel through the area,not to go here and i hope the people who read this don't go here either. My wife and I were offended!!!!

Recommends

fisherman88

Joined 5 years ago

A local who likes it. I eat at the pub about once a week, and the service is good. It's really cleaned up and the pizza is awesome.

Doesn't Recommend

Termlife

Joined 5 years ago

Pizza was cold and service was horrid. I have traveled back and forth through the gorge on my Harley for years and have always stopped in Cascade Locks to enjoy a great beer and great pizza at the pub. However on my last trip I was disappointed to find that there are new owners and they have not upheld the standards that were put in place by the old owners, not to mention the prices were considerably higher. My pizza was cold and the staff was far less than friendly. A sad realization for a guy who expected to walk in and find a great and familiar place. I waited a ridiculously long time to get my food and finally when I asked, it was determined that my ticket had been lost and so my pizza wasn't even started yet. When I did finally get it - and this is a long time in - It was cold in the middle. I was so disappointed that I didn't even eat it, but left and went down the road for (what turned out to be a great) burger at the drive in. I'll keep my road trips through the gorge, but I won't be stopping back in at the pub. Save your money and go somewhere else. You can get a good burger right down the road and the people there are much friendlier anyway.